New & Improved Reports + Cash Orders Fix

We’re rolling out several new and improved reports based on retailer feedback, alongside an important fix for cash orders. 

🔍 Duplicate Item Report 

A brand-new report to help you quickly identify potential duplicate products in your menu. It scans product names, highlights possible duplicates, and provides direct links to the affected products. 

  • EPOS-integrated stores can download the report and resolve duplicates on their till. 

  • Non-EPOS stores can delete unwanted duplicates directly from the report. 

📊 Category Sales Report 

See how different parts of your menu are performing. Simply select your store and date range, and the report will show your sales value broken down by category. 

🗺️ Updated Order Heatmap Report 

A new version of the Order Heatmap Report is now available to all retailers. It shows where your customer orders are coming from on a map, alongside a breakdown by: 

  • Distance

  • Customer numbers 

  • Transactions 

  • Order value 

💸 Cash Orders Fix 

We’ve fixed an issue that allowed customers to place cash orders through the Snappy Shopper website outside the cash ordering hours set by the store. 

Thank you to the retailers who reported this to us and helped us get it resolved 🙏

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Scheduled Retailer Messages

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Keg Returns Now Available Through Snappy Shopper